Privacy Policy

Stirling Ridge Walk Map

Last updated: 23 August 2026

1. About this Policy

Stirling Ridge Walk Map is operated by CarterGraphy (ABN 75 723 542 620). CarterGraphy respects your privacy and aims to collect only the personal information reasonably needed to provide the website, fulfil map orders, administer access to navigation material and respond to enquiries.

This policy explains what information may be collected, why it is collected, how it may be used and disclosed, and how you can contact us about your information.

Australian privacy obligations depend on the circumstances of a particular business. Regardless of whether the Privacy Act 1988 (Cth) applies to every activity of Stirling Ridge Walk Map, this policy is intended to provide a clear and transparent description of our information-handling practices.

2. Personal Information We Collect

Depending on how you use the website, we may collect:

·         your first name and surname;

·         your email address;

·         your delivery address when a physical map is purchased and needs to be posted;

·         information relating to your order or purchase;

·         information you provide when contacting us or submitting a website form; and

·         information needed to provide or administer access to restricted navigation material, including password-related communications.

We do not intend to collect sensitive personal information unless it is genuinely necessary and you choose to provide it.

Complete credit or debit card details are not intended to be stored by Stirling Ridge Walk Map. Payment information is handled by the payment service used at checkout in accordance with that provider's own privacy and security practices.

3. Why We Collect and Use Your Information

We may use your personal information to:

·         process and fulfil a map order;

·         send a purchased map to the delivery address you provide;

·         respond to an enquiry or request;

·         provide, confirm or restore access to restricted navigation material;

·         issue a replacement password or other access information if access credentials are changed or compromised;

·         contact you about an important correction, safety-related change or learning/navigation update relevant to the map or associated material you have obtained; and

·         maintain reasonable records relating to purchases, enquiries and access administration.

We do not intend to use purchase or access details for general marketing. If a newsletter or other marketing service is introduced in the future, marketing communications will only be sent where you have chosen to subscribe or otherwise consented to receive them.

4. Orders, Delivery and Payments

If you purchase a physical map, we need enough information to identify the order and deliver it to you. This may include your name, email address and delivery address.

Information required for delivery may be provided to the postal, courier or fulfilment service used to send your order. Only information reasonably necessary to provide that service should be supplied.

Payment information is processed by the payment provider used by the website. Stirling Ridge Walk Map does not need to retain your complete card number or card security code in order to fulfil your order.

5. Squarespace, Website Data and Analytics

This website is hosted by Squarespace. When you visit the website, Squarespace may process technical and usage information needed to operate, protect and improve the website and its services. This can include information about your browser, network and device, your IP address, pages viewed and interactions with the website.

Squarespace also provides website analytics that help us understand general site traffic and activity, such as which pages are visited and how visitors use the site. We use this information to understand and improve the website rather than to build detailed personal profiles of individual visitors.

Information submitted through Squarespace forms may also be processed by Squarespace as the website hosting provider.

6. Cookies

The website uses cookies and similar technologies required for Squarespace to operate and securely deliver the site. Depending on the site's settings and your choices, analytics or performance cookies may also be used to help measure website traffic and activity.

You can control cookies through your browser settings and any cookie controls displayed on the website. Disabling some cookies may affect how parts of the website function.

7. Sharing of Personal Information

We do not sell your personal information and do not provide it to third parties for their own marketing purposes.

Personal information may be disclosed only where reasonably necessary to operate the website or provide a service you have requested. This may include Squarespace as the website platform, a payment processor, and a postal, courier or fulfilment provider used to deliver a map.

Information may also be disclosed where required or authorised by law.

8. Communications

We may contact you when reasonably necessary in connection with your purchase, an enquiry, delivery of your order, access to restricted navigation material, a password change, or an important correction or update affecting the map or associated navigation/learning material.

These service-related communications are different from general marketing.

At present, Stirling Ridge Walk Map does not operate a general newsletter. If a newsletter or marketing list is introduced later, subscription will be optional and you will be able to unsubscribe from marketing communications.

9. Security and Retention

We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access, modification or disclosure. The website is delivered through Squarespace and uses the security measures provided by the platform and relevant service providers.

No internet service or electronic storage system can be guaranteed to be completely secure.

Personal information will be kept only for as long as reasonably required for the purpose for which it was collected, to administer purchases or access, to resolve enquiries or disputes, and to meet any applicable record-keeping or legal requirements. Information that is no longer reasonably required should be deleted or securely disposed of where practicable.

10. Access, Correction and Deletion

You may contact us if you would like to ask what personal information we hold about you, request correction of information that is inaccurate, or request deletion of information that is no longer reasonably required.

Some information may need to be retained where reasonably necessary for order records, accounting, legal obligations, dispute resolution or the continuing administration of a service you have requested.

11. External Links

The website may contain links to third-party websites or services. Those third parties are responsible for their own privacy practices, and their privacy policies should be reviewed when you use their services.

12. Changes to this Policy

This policy may be updated if the website, services, information-handling practices or legal requirements change. The current version will be published on the Stirling Ridge Walk Map website with an updated date.

13. Contact

For questions about this Privacy Policy, or to request access, correction or deletion of personal information, please contact CarterGraphy through the Stirling Ridge Walk Map website contact page or at:

Email: info@stirlingridgewalk.com.au
Website: stirlingridgewalk.com.au